When you purchase a reserved seat(s) from CoTo Travel, your purchase is final – NO REFUNDS AND NO EXCHANGES AND NO CHANGES TO YOUR RESERVED ITINERARY. Unused or partially used reservations have no refund value. CoTo Travel may only refund, at its option, the purchase price less transaction fees incurred only under two instances: cancellation of the event by the event organizer, or inclement weather which prevents us from safely transporting you to your destination and back.
With each circumstance, the company, CoTo Travel LLC holds all rights to provide alternative means of compensation in lieu of a financial refund of the purchase price less transaction fees incurred, including, but not limited to the issuance of travel vouchers for future travel, and substitution of alternative event of equal financial value.
If CoTo Travel LLC cancels your scheduled trip for not meeting a minimum passenger quota per trip, you will receive a full refund.