Sunday June 28, 2020
After reviewing the Fall 2020 reopening plan announced by Father Boroughs, as published on the Holy Cross website on June 24th, we have elected to suspend college break bus service for the Fall 2020.
Should the College’s plans change over the next few weeks, we may reconsider this decision and contact all current guests at that time. We will carefully watch the reopening of the Holy Cross campus and consult with the College on possible operations in Spring 2021.
We thank you for your interest and patronage of our service.
We look forward to serving you in the future.
Schedule will be announced upon relaunch of college break shuttle operations. Please contact info(at)cototravel.com for additional details. Thank you.
College of the Holy Cross – Hogan Campus Center
Bus boards from the third floor of the Hogan Campus Center
White Plains, NY – Westchester County
Bus stops at 11 Ferris Avenue at the Trailways station, in front of Metro North station building and directly across from the TransCenter bus terminal (BeeLine)
Connections available to:
- Bee Line local buses to various locations throughout Westchester County
- CT Transit I-Bus express to Stamford, CT
- Adirondack Trailways to Upstate New York (north of New Paltz)
- Coach USA Shortline to Catskills destinations
- Metro North Railroad to Westchester and Putnam County, NY
- Tappan Zee Express bus to Rockland County, NY
NYC Midtown Manhattan – near Grand Central Terminal
Bus stops at 150 East 42nd Street in front of Starbucks Coffee, midblock between Lexington and 3rd Avenues. This stop is approximately one block east from Grand Central Terminal.
Connections available to:
- MTA NYCT Subway (4)(5)(6)(7)(S) to the Bronx, Brooklyn and various locations in Manhattan
- MTA Express Buses to Staten Island, the Bronx and Brooklyn (within two blocks)
- Metro North Railroad to Westchester, Putnam County in NY and Fairfield County in CT
- NYC Airporter Bus to JFK and LaGuardia Airports in New York
- Newark Airport Express Bus to Newark Airport in New Jersey
- Hampton Jitney Bus to Eastern Long Island destinations
THE MOST FREQUENTLY ASKED QUESTION
I tried to purchase a ticket, made a selection, selected “PC Only” as Payment Option and entered my payment information. After all that, the system froze and I didn’t receive a confirmation email. What happened?
Our processing system is sensitive to the type of operating system you’re using. The payment will NOT process if you did not make the correct indication on which system you’re using and can almost guarantee that you were not charged for that transaction. If you run into this problem, first retry your purchase and select “Apple/Android/PayPal” as Payment Option and follow those prompts (PayPal account is not needed to pay by credit or debit card). If you still have trouble purchasing a ticket, please call us at 1-877-724-4360 and Press 3.
If we find that you were charged for both attempts (PC Only & PayPal), we will contact you to process a refund.
1. When I purchased my ticket online, all I received was a PayPal receipt. How do I get my tickets?
When you purchase your ticket, you will receive two emails, one from PayPal and the other from our company. We have received reports that all email accounts connected to Gmail, including Holy Cross emails, have had their reservations placed in the Spam folder, so please check there first prior to contacting us.
2. What is your cancellation and refund policy?
Please note that reservations made for this service are non-refundable, non-exchangeable and non-transferable. Any cancellation made by a purchasing party will result in a full forfeiture of payment.
3. What do I need to board the bus?
When checking in for our bus, please show us your PDF ticket and a valid photo ID (drivers license, non drivers license, passport or NYC ID card). The ticket is sent to you in an email with your confirmation and credit card receipt. You may show your ticket on your smartphone or other device or print it out.
4. What time should I arrive to board the bus?
We kindly request that you arrive 20 minutes prior to the stated departure time on our schedule above. We depart all locations on time based on the GPS device located aboard the bus, weather and traffic pending.
5. How many bags can I bring with me on the trip?
Each guest is allowed two (2) carry on bags and two (2) pieces of luggage that can be stored under the bus in the luggage bay. You MUST be able to store your carry on in the overhead compartment or under the seat in front of you upon request of our staff at any time during the trip. No bags may be stored in the aisle of the bus.
Shipping and storage boxes or any other container that does not fall into the traditional definition of luggage (anything that isn’t a rolling suitcase, duffel bag or oversized backpack) must be declared during the reservation process by emailing us at email@example.com with subject line “Oversized Luggage Request – (Travel Date and Locations).” An additional $100 per item requested for transport will be assessed on these items and payment must be made online at least 24 hours prior to departure.
6. Are you able to accommodate passengers who require the use of a wheelchair?
For this service, guests who require the use of a wheelchair during their travel with us MUST select the option for “Special Needs – Request a Wheelchair” when they are reserving their tickets online.
7. What type of bus will be used on this trip?
Our company manages this transportation program on behalf of the College of the Holy Cross. To fulfill our obligation to you, our guest and the college, we contract with reputable, fully insured motorcoach companies. While most trips will operate with vehicles equipped with restrooms, there may be instances where we may use smaller vehicles including mini buses and vans to operate the trip. We will provide full guidance on what type of bus to expect, what it looks like, and in most cases, the name of the driver or greeter to whom you will check in with the day before each trip via email.
8. Who is CoTo Travel and what do you do?
CoTo Travel is a tour, event and transportation company reinventing how you connect with people, ideas, and places. We bring people together to meet & collaborate through tours & events focusing on business, education and professional development as well as regional one day leisure getaways by bus.In 2016, we launched a special services brand called Breakliner, which offers direct routes from college campuses to major metropolitan areas for students to travel home during break periods. We are also a member in good standing with the American Bus Association, North America’s premier trade organization for motorcoach and tour companies.